How can I return a product/an order?

For any problem encountered, do not hesitate to contact us by phone 0040727839828 or email (

You have 14 calendar days to request the return of the products. To request a return, you must send an email to and mention the reason for the return. Make sure you have all the necessary elements to make the return: the original invoice, labels, etc.

The package must be sent by any courier company to the address provided by the Seller via email.

Under what conditions can I return the products?

The returned products must be in the same condition as when received: no damage, no defects. Products that constitute a set must be returned as a set.